Julián Santos
- Total activity 23
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 10
Activity overview
Latest activity by Julián Santos-
Julián Santos created an article,
Test issue whit published articles
testing 46
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Julián Santos created an article,
How can we subscribe our employees?
You need to click on the sign in icon and choose sign in as a business, from there you'll see the option to add users, send them an invitation to create a user profile
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Julián Santos created an article,
I'm interested in courses for Myself
To enroll in one of our courses you need to create an account in the sign in section and you will have access to thousands of online lessons and guides
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Julián Santos created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Julián Santos created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Julián Santos created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Julián Santos created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Julián Santos created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Julián Santos created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Julián Santos created an article,
Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...